ai-powered recording for microsoft teams
Highlight the conversations that matter to optimise customer interactions and protect your reputation with AI-powered recording.
Record, listen, and share to understand who said what, minimise errors, resolve disputes, monitor performance, and manage compliance. Leverage the power of AI to be more productive, reduce risk, and make better decisions.
Transform conversations with AI-powered recording: gain actionable insights, ensure compliance, and boost productivity while securely managing your data.
Check out more about these features in this video.
Key Business Challenges
Leverage the Capabilities of AI-Powered Call Recording
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Highlight the Conversations that Matter
Automatically identify calls containing selected keywords and phrases, then focus on the critical parts of a conversation using a visual timeline of topic matches.
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Track Sentiment & Conversation Flow with Visual Timelines
Score sentiment for every interaction, and view the progression of conversations using a visual timeline of who is speaking and their sentiment.
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Transcribe Conversations
No need to take notes during calls or meetings. Every conversation is transcribed, allowing users to review details and avoid costly mistakes.
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Enhance Compliance
Take compliance to the next level by flagging high-risk conversations for further analysis. Support card payment compliance by using AI to redact sensitive card information.
