inbound voice
Make it easy for your customers to contact you from anywhere
Memorable 13, 1300 and 1800 numbers with powerful self-service management.
Take full control of your inbound calls
CommsChannel’s inbound voice solutions are cost-effective and flexible, designed to enhance customer experience, improve efficiency, and elevate your brand locally, nationally, or internationally.
Switching to CommsChannel is quick and hassle-free, with seamless integration into your existing phone system. Enjoy the advanced features of internet telephony without the expense of additional hardware or phone lines.
Our cloud-based self-service portal lets you provision local and national numbers from our extensive inventory and easily migrate existing local, 13, 1300, and 1800 numbers.
Benefit from value-added services like tracking, analytics, reporting, integrations, and call handling tools. The intuitive drag-and-drop flow designer gives you full control over how and where your calls are managed, ensuring an exceptional customer experience.
Experience the Benefits
Offer a convenient, affordable number wherever your customers are
Control precisely how calls are answered with our self-service Management Portal
Tailor and simplify customer experience across multiple channels
Provide insights and visibility to optimise your marketing and operations
Inbound voice offers the flexibility to choose from a range of local, national and international numbers with the reliability of world-class communications infrastructure.
A Suite of Numbers
Our selection of inbound numbers provides the reliability of a local call number, the national accessibility of a 1300 number, the simplicity of a short and memorable 13 number, a toll-free 1800 national number, an international toll-free option, virtual mobile numbers, or an eye-catching Phoneword such as 1300 CONNECT.
Modern Cloud Platform
CommsChannel utilises a market-leading platform to address the communication needs of modern businesses. This infrastructure is designed for optimal flexibility, security, uptime, and control, supported by full carrier-grade redundancy and 24/7 fault assistance.
Our inbound voice solutions offer a variety of features to help you manage your inbound calls efficiently, easily, and cost-effectively.
Inbound Communication Use Cases for Reseller Opportunities
Our flexible and scalable platform empowers resellers to target Australia’s leading SMEs, enterprises, marketers, agencies, and high-volume call centres.
Businesses & Enterprises
Take charge of your customer and staff communications by integrating both voice and SMS.
Operations
Simplify and optimise your processes to achieve more with less, using our scalable, flexible, and secure platform.
Marketers & Marketing Agencies
Take charge of your customer experience, communications, and marketing ROI.
Call Centres
We offer a comprehensive solution for high-volume call centres in industries such as finance, retail, e-commerce, and professional services.