SIP TRUNK automations

Cost Savings Supplemented by a Simplified, Scalable, and Flexible Architecture

GenMessage also offers automated SIP trunking enabling Genesys Cloud clients to automatically create a SIP trunk within their Genesys Org in a matter of minutes. Select your phone numbers from within GenMessage and start calling with our initial call credits! For number porting, smart numbers, and account setup for full commercial operation, please feel free to get in touch!

Our SIP trunking environment is interconnected to the major carriers within Australia, NZ, and internationally. Built to meet the needs of the most demanding contact centre environments, wherever we can, we build redundancy in our infrastructure. Geographic and carrier-diverse network interconnects. Multiple upstream voice providers with automated failover for outbound and 13/18xx numbers.

Our voice platforms and network are optimised to operate Genesys Cloud through our direct peering arrangements with AWS from our Melbourne and Sydney PoPs. Our SIP trunks TLS encryption ensuring the highest levels of security for client traffic

For Genesys partners, a full white-label version is available.

Benefits of SIP Trunk Automations

Flexible and Agile

With SIP Trunking, your communications are flexible enough for you to react quickly to shifting business requirements. Manage your voice volume requirements on an organisation wide basis. No longer do you need to plan on a site by site basis the amount of concurrent calls you need to support your business needs.

High Availability & Security Built in

Full TLS encryption is available to ensure the highest level of security.Geographic and carrier diverse network interconnects, session border controllers with auto failover eliminates single points of failure in your contact centre telco environment.

Instantaneous Contact Centre Voice

Combining Genesys Cloud with the ability to instantly create a SIP trunk and order phone numbers gets you to market faster and more efficiently than ever before. Launch new campaigns in minutes instead of weeks.

Installing and Configuring SIP Trunks

Why Choose CommsChannel?

White-Labelled Services

White label billing, activation, and notifications system.

White-Labelled Services

White label billing, activation, and notifications system.

Subscriber Management Portal

Ordering, paying bills, and managing existing and new clients made easy.

Subscriber Management Portal

Ordering, paying bills, and managing existing and new clients made easy.

Voice Solutions for Every Application

Your one-stop-shop for mobile, hosted PBX, SIP voice and Teams calling.

Voice Solutions for Every Application

Your one-stop-shop for mobile, hosted PBX, SIP voice and Teams calling.

Partner Friendly

Zero-cost onboarding with extensive pre- and post-sales support.

Partner Friendly

Zero-cost onboarding with extensive pre- and post-sales support.

Connect With Us