TEAMSCALL DIRECT

A Cloud-Based Phone System that can replace your current, dated Telephony with improved functionality at an affordable price!

Replace your PBX and harness the power of Microsoft Teams with TeamsCall. Direct Routing from TeamsCall is a cloud-based solution that allows businesses with a Microsoft Phone System license to use Microsoft Teams to make and receive external calls to the Public Switched Telephone Network (PSTN) without requiring on-premise equipment. To place and receive calls, users can use their mobile devices, a headset with a laptop or PC, or Microsoft-certified IP phones.

Our carrier-diverse SIP trunks are connected to Microsoft Teams via our Session Border Controller (SBC), which resides within our private cloud. This then routes to your Office 365 tenant, and direct-in-dial (DID) numbers will be allocated to users. You can keep your existing telephone numbers by porting them into TeamsCall through our porting process. Once connected and operational, users with the Microsoft Phone System license add-on can make and receive calls to landlines and mobile phones using Microsoft Teams.

TeamsCall has SBC technology located in our private cloud. Microsoft Teams calls can be directly routed to and from the PSTN over our carrier-diverse SIP infrastructure. TeamsCall will then bill you just as if you were using a standard phone system with straightforward per-minute billing or our all-inclusive FlatChat call plans.

TeamsCall Direct Routing can connect clients either via the public internet or if the customer uses our range of private network service options, calls are routed directly to our private Cloud without crossing the public internet.

Features & Benefits of Teams Calling

Microsoft Certified Devices

For users that prefer a physical telephone in addition to their soft clients, TeamsCall offers a range of Microsoft Teams Devices depending on your requirements, including conference phones and high-end executive phones that can also be used in ‘huddle’ spaces.

Work confidently. Get consistent, high-quality video and audio and easy setup and management.

Teams Phone System Licensing

TeamsCall requires a Microsoft Phone System license to operate. It’s included as standard in the E5 and A5 academic/not-for-profit versions of Office 365. An additional license must be purchased for E1 and E3, as well as A1/A3 academic and not-for-profit versions. Combined with TeamsCall you can make and receive calls with a Teams-compatible desk phone or using the Microsoft Teams software on your desktop, laptop, or mobile phone. 

This provides full telephony functionality, including making and receiving calls, simple voicemail, and transferring calls.

LICENSE AGREEMENT

  • Office 365 Enterprise E1 and E3
  • Office 365 Enterprise E5
  • Office 365 Academic A1 and A3
  • Office 365 Academic A5

PHONE SYSTEM

  • Buy the Office 365 Phone System add-on.
  • Included
  • Buy the Office 365 Phone System add-on.
  • Included

Why Choose CommsChannel?

White-Labelled Services

White label billing (API integration for billing platforms available), activation, and notifications system.

White-Labelled Services

White label billing (API integration for billing platforms available), activation, and notifications system.

Subscriber Management Portal

Ordering, paying bills, and managing existing and new clients made easy.

Subscriber Management Portal

Ordering, paying bills, and managing existing and new clients made easy.

Voice Solutions for Every Application

Your one-stop-shop for mobile, hosted PBX, SIP voice and Teams calling.

Voice Solutions for Every Application

Your one-stop-shop for mobile, hosted PBX, SIP voice and Teams calling.

Partner Friendly

Zero-cost onboarding with extensive pre- and post-sales support.

Partner Friendly

Zero-cost onboarding with extensive pre- and post-sales support.

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