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Rapid Deployment Agents — Build a Custom AI Voice Agent in Minutes AI Voice · New Feature Build a custom AI voice agent in minutes — not hours Rapid Deployment Agents change how you deliver AI voice to clients. Paste a URL. Walk away with a fully scoped inbound agent ready to take calls. 5 […]
Six Reasons CommsMobile Pooling Is a Compelling SMB Pitch SMB Sales Guide · Pooling Plans Six reasons CommsMobile pooling is a compelling SMB pitch Most small businesses are over-paying for mobile — not because their bills are high, but because their plans are badly designed. Here’s how to make the case for a smarter approach. […]
Telstra DOT End of Life: What It Means for Resellers and Why This Is a UC Opportunity Telstra has now formally confirmed the exit timeline for Digital Office Technology (DOT): End of Sale / Active Cease: 30 September 2025 End of Life: 30 August 2027 After September 2025, DOT services can no longer be added, […]
Yeastar Call Recording and AI-Driven Summaries & Transcriptions: Cut Costs, Gain Insights, and Power CRM Integration n today’s competitive business landscape, every conversation with a customer matters — not just for delivering excellent service, but for training teams, protecting your business, and unlocking insights. Yet many organisations still wing it, relying on memory or fragmented […]
AI Voice Agents in Action: Practical, Always-On Support That Scales Customer expectations don’t pause outside business hours. Support enquiries still come in, travel plans still change, and customers still need help — often immediately. AI Voice Agents are designed to meet this reality by delivering always-on, consistent, and scalable voice support, while reducing pressure on human teams. Rather than replacing people, […]
AI Voice Platforms in 2025: Cutting Through the Noise to Find What Actually Works As AI-driven calling becomes mainstream, businesses compare multiple solutions before deciding how to automate inbound and outbound calls. While several platforms exist, many cater either to developers or large enterprises — making them difficult to deploy, maintain, or resell. This article reviews […]
Introducing the CommsChannel Knowledge Base Your central hub for guides, technical answers, and support resources At CommsChannel, we’re committed to helping our Partners deliver faster, more accurate support to their customers.To make that even easier, we’ve launched a comprehensive Knowledge Base (KBS) — a single destination where you can find setup instructions, troubleshooting steps, and […]
Flexible AI Voice Integrations for HubSpot and Other CRMs In today’s business environment, phone conversations remain one of the richest sources of customer insight — yet they’re often the hardest to capture and act upon. CommsChannel AI Voice is a conversational AI system that can answer and make calls, handle enquiries naturally, and respond just like a real person. These AI […]
Discover the New CommsMobile Reseller Portal A faster, smarter way to manage your mobile services We’re thrilled to introduce the new CommsMobile Reseller Portal — built from the ground up to make customer management, activations, and reporting simpler and more intuitive. With a modern interface and enhanced functionality, the new portal lets partners easily: Manage […]
Automating Client Communication for Beauty and Treatment Service Providers with AI Voice For appointment-driven businesses such as laser centres, nail salons, spas, wellness clinics, and cosmetic treatment providers, client communication is ongoing and repetitive. Every day involves calls for scheduling, confirmations, rescheduling, and after-care – tasks essential for customer satisfaction but time-consuming for staff. CommsChannel […]