channelpbx with teamscall cloud

Turn your PC or Mac computer into a full-featured telephony experience. 

Everything you expect from a phone system with the added advantages of video conferencing, messaging and presence management. Using the latest technology and SIP standards, SoftPhoneApp Desktop provides business users with carrier-grade communication solutions that can be tailored to meet the needs of any size organization. 

Designed to enhance the way you work, SoftPhoneApp is a dynamic, next generation softphone application that enables you to manage your communications easily and efficiently – all from your desktop computer. 

• Make HD voice and 1080p video calls over IP using H.264 and VP8 codecs for crisp, clear calls 

• Send and receive Instant Messages, and share files, videos and images from within SoftPhoneApp 

• Create and name public or private chat rooms to streamline conversations 

• See user presence in real-time and set your presence status to reduce distractions and increase productivity 

• Comprehensive call history panel with access to call details and recordings 

• Communicate faster with Microsoft® Outlook integration on SoftPhoneApp for Windows, enabling the ability to make calls, see presence status, and send messages, all from within Outlook

FEATURES

Voice and Video Calling 

• Make HD voice and conference calls  

• View, send and receive ultra high-definition HD video up to 1080p  

• Detachable, full screen video window 

• Standard telephony features include single click to call, speakerphone, mute, 3 way calls, and ability to transfer, forward and hold calls 

• Call recording 

• Comprehensive Call History with grouping, recording management, filtering and exporting, all from the History panel 

• Set display and sound alerts for incoming calls 

• Hide your ID for calls 

• Employ “Do Not Disturb” function for audio and video calls 

• Missed calls indicator 

• Support for voicemail with Message Waiting Indicator (MWI) 

Instant Messaging (IM) 

• Send instant messages to from your contact list when you see they are online 

• Send 1:1 messages or start a Chat Room for group chats 

• Create public or private Chat Rooms to streamline conversations 

• Use @ mentions to notify/alert contacts within Chat Rooms 

• Control pop-up notification and sound alerts for incoming IMs 

• Employ “Do Not Disturb” function for blocking incoming Instant Messages 

• Preview hyperlinks within messages 

• Send files, images, videos and documents within 1:1 messages 

• Take screen captures and send directly within 1:1 messages 

Presence 

• Set your presence status so team members know how and when to get a hold of you best 

• Receive or block notification alerts for contacts’ presence status updates 

• Establish unique privacy rules for your presence status for individual contacts 

Enhanced Contact Management 

• Manage, sort and filter contacts with support for contact avatars 

• Synchronize your contacts with Microsoft Outlook® personal address book (Windows only) or Mac Address Book (Mac only) 

• Integrate G Suite contacts into your address book 

• Create groups for contacts with the ability to place one contact in several groups 

• Set a default contact method for each contact 

• Add a contact during a call 

• Search contacts by name, number, email address or Jabber id (jid) 

Optimized Interface 

• Focused around your address book, SoftPhoneApp’s contact-centric interface gives you more ways to make, receive and manage your calls and IMs 

• Navigate contacts, favourites, call history and dial pad with just a click of your mouse 

• Scale SoftPhoneApp to different sizes to maximize space on your desktop 

Microsoft Office Integrations (Windows only) 

• Support for both Microsoft Office 2013 and 2016 

• Place an audio or a video call, send an IM, and see presence information directly from the mini-contact card that appears when you hover over a contact 

Security and Network Traversal 

• Secure communications across voice, video and messaging 

• Advanced security with signaling and media encryption via TLS and SRTP 

• Firewall traversal and compliance with the latest standards (ICE, STUN, & TURN) 

Mobile communications on a whole new level. 

SoftPhoneApp clients for iOS and Android are an extension to your company’s PBX and feature a multitude of communication options, superior security and encryption and advanced audio codecs.