Smart questions that help you choose a partner that won’t hold you back.

1. What Network Am I Actually Getting Access To?

Not all networks are created equal, especially in Australia. While many MVNOs ride on Optus or Vodafone, CommsMobile operates on the Telstra Wholesale network, which covers 98.8% of the Australian population and now provides 5G access to more than 75% of Australians.

Your clients expect reliability. Choosing a provider backed by Telstra means fewer complaints, wider rural reach, and better performance – even in fringe areas.

2. Are There Speed Limits or Data Restrictions I Need to Know About?

Some wholesalers advertise “unlimited” or “fast” plans – without clarifying speed caps or fair use rules.

For example, Telstra Wholesale limits speeds to 100 Mbps on 4G and 250 Mbps on 5G – which CommsMobile clearly discloses. This is more than enough for business-grade performance, but clarity here avoids client complaints and misaligned expectations.

3. Can I Port Numbers at Scale – Without Manual Bottlenecks?

Number porting can become a nightmare if your wholesaler doesn’t support efficient workflows. Many require manual OTP verification for each number, even in bulk requests.

CommsMobile allows you to bypass OTP requirements for bulk porting under approved validation conditions, streamlining large-scale migrations without compromising on security. This significantly reduces onboarding friction when porting multiple numbers, making transitions faster and more efficient for both you and your clients.

4. Does the Wholesaler Offer Reseller Tools Like Branded Portals or Billing Flexibility?

If you’re serious about reselling, you need more than just SIM cards. Look for:

• A white-label portal
• Self-service provisioning
• Branded activation links
• Automated billing integrations

CommsMobile offers a turnkey partner portal that includes all of the above, letting MSPs manage clients under their own brand with full control.

5. What Features Help Me Deliver More Value to My Clients?

It’s not just about connectivity, it’s about stickiness. With CommsMobile, your clients get:

No lock-ins and service pause on limit (instead of excess fees)

Data banking (roll over unused data up to 500 GB)

Data gifting (share up to 50% of their plan with other users)

Add-on data packs (purchase more if needed – no bill shock)

6. Will I Get Reliable Support When Something Breaks?

7. Can I Scale Easily Without Major Process Changes?

Whether you start with 10 SIMs or 500, your provider should make it easy to scale. That means:

• Automation-ready tools
• API access (when needed)
• Bulk plan management
• Flexible pricing tiers

CommsMobile enables MSPs to launch in days and scale without overhauling internal systems. You can go from setup to first deployment in under 30 minutes.