softphoneapp
Harnessing the power of cloud infrastructure and communications, SoftPhoneApp will revolutionise your business telephony. SoftPhoneApp is a carrier grade solution, has all of the benefits of an advanced traditional PBX—voice, call transfer, fax, voicemail, voicemail to email, conferencing, etc.—on a consumption based model and no up-front capital expense. Certainty and value is assured through our flat rate call plans.
SoftPhoneApp is available on Desktop and Smartphone

Turn your PC or Mac computer into a full-featured telephony experience.
Everything you expect from a phone system with the added advantages of video conferencing, messaging and presence management. Using the latest technology and SIP standards, SoftPhoneApp Desktop provides business users with carrier-grade communication solutions that can be tailored to meet the needs of any size organization.
Designed to enhance the way you work, SoftPhoneApp is a dynamic, next generation softphone application that enables you to manage your communications easily and efficiently – all from your desktop computer.
- Make HD voice and 1080p video calls over IP using H.264 and VP8 codecs for crisp, clear calls
- Send and receive Instant Messages, and share files, videos and images from within SoftPhoneApp
- Create and name public or private chat rooms to streamline conversations
- See user presence in real-time and set your presence status to reduce distractions and increase productivity
- Comprehensive call history panel with access to call details and recordings
- Communicate faster with Microsoft® Outlook integration on SoftPhoneApp for Windows, enabling the ability to make calls, see presence status, and send messages, all from within Outlook
Mobile communications on a whole new level.
SoftPhoneApp clients for iOS and Android are an extension to your company’s PBX and feature a multitude of communication options, superior security and encryption and advanced audio codecs.
SoftPhoneApp for iOS
SoftPhoneApp for iOS is a SIP-based softphone for Apple iPhone, iPad and iPod touch that uses a Wi-Fi or cellular data network connection to make and receive voice and video calls, send messages and see user presence.
SoftPhoneApp puts business-class communications tools in your pocket so no matter where you are in the world, you stay connected.
- Make HD voice and video calls over IP
- Send and receive Instant Messages, and share files, videos and images from within SoftPhoneApp
- Create and name public or private chat rooms to streamline conversations
- See user presence in real-time and set your presence status to reduce distractions and increase productivity
- Comprehensive call history panel with access to call details and recordings
SoftPhoneApp for Android

SoftPhoneApp for Android is a SIP-based softphone that uses a Wi-Fi or cellular data network connection to make and receive voice and video calls, send messages and see user presence.
SoftPhoneApp puts business-class communications tools in your pocket so no matter where you are in the world, you stay connected.
- Make HD voice and video calls over IP
- Send and receive Instant Messages, and share files, videos and images from within SoftPhoneApp
- Create and name public or private chat rooms to streamline conversations
- See user presence in real-time and set your presence status to reduce distractions and increase productivity
- Comprehensive call history panel with access to call details and recordings
SoftPhone Features
Desktop
- Make HD voice and conference calls
- View, send and receive ultra high-definition HD video up to 1080p
- Detachable, full screen video window
- Standard telephony features include single click to call, speakerphone, mute, 3 way calls, and ability to transfer, forward and hold calls
- Call recording
- Comprehensive Call History with grouping, recording management, filtering and exporting, all from the History panel
- Set display and sound alerts for incoming calls
- Hide your ID for calls
- Employ “Do Not Disturb” function for audio and video calls
- Missed calls indicator
- Support for voicemail with Message Waiting Indicator (MWI)
- Send instant messages to from your contact list when you see they are online
- Send 1:1 messages or start a Chat Room for group chats
- Create public or private Chat Rooms to streamline conversations
- Use @ mentions to notify/alert contacts within Chat Rooms
- Control pop-up notification and sound alerts for incoming IMs
- Employ “Do Not Disturb” function for blocking incoming Instant Messages
- Preview hyperlinks within messages
- Send files, images, videos and documents within 1:1 messages
- Take screen captures and send directly within 1:1 messages
- Set your presence status so team members know how and when to get a hold of you best
- Receive or block notification alerts for contacts’ presence status updates
- Establish unique privacy rules for your presence status for individual contacts
- Manage, sort and filter contacts with support for contact avatars
- Synchronize your contacts with Microsoft Outlook® personal address book (Windows only) or Mac Address Book (Mac only)
- Integrate G Suite contacts into your address book
- Create groups for contacts with the ability to place one contact in several groups
- Set a default contact method for each contact
- Add a contact during a call
- Search contacts by name, number, email address or Jabber id (jid)
- Focused around your address book, SoftPhoneApp’s contact-centric interface gives you more ways to make, receive and manage your calls and IMs
- Navigate contacts, favourites, call history and dial pad with just a click of your mouse
- Scale SoftPhoneApp to different sizes to maximize space on your desktop
- Support for both Microsoft Office 2013 and 2016
- Place an audio or a video call, send an IM, and see presence information directly from the mini-contact card that appears when you hover over a contact
- Secure communications across voice, video and messaging
- Advanced security with signaling and media encryption via TLS and SRTP
- Firewall traversal and compliance with the latest standards (ICE, STUN, & TURN)
iOS
SoftPhoneApp for iOS is an award-winning SIP-based softphone for the iPhone, iPad and iPod touch.
- Make superior quality voice and conference calls
- View, send and receive HD video in up to 720p
- Standard telephony features include speakerphone, mute and hold functions, multiple call support, call transfer, merge and split calls, and more
- Call display and voicemail indicator
- Call history with a list of received, missed and dialled calls, and integrated in the native iOS call history
- Call recording with ability to share using Airdrop, cloud services, or email
- Support for DTMF: the ability to enter numbers to use an auto attendant
- Via RFC 2833, SIP INFO and in-band
- Send and receive messages in real-time and see when contacts are available
- Send files, images, videos and documents within 1:1 messages
- Preview hyperlinks within messages
- Create public or private Chat Rooms to streamline conversations
- Use @ mentions to notify/alert contacts within Chat Rooms
- Set your presence status so team members know how and when to get a hold of you best
- Manage, sort and filter contacts with support for contact avatars
- Synchronize SoftPhoneApp contacts with your devices Contact list
- Add contacts to your Favourites list for easy access
- Add a contact during a call
- Navigate contacts, favourites, messages, call history, and dialpad with a simple touch
- Multitask with ease, running SoftPhoneApp in the background while you complete other tasks
Enjoy zero battery life impact when SoftPhoneApp is in the background with SoftPhoneApp Push services
- Secure communications across voice, video and messaging with encryption via TLS and SRTP for signalling and media
- Firewall traversal and compliance with the latest standards (STUN, ICE, TURN)
- Secure connection to provisioning, messaging/presence servers
The following accessories are supported:
- Headset with microphone (including Bluetooth™): SoftPhoneApp uses the ear-piece and microphone on the headset.
- Headphones (no microphone): SoftPhoneApp uses the ear-piece on the headphone and the built-in microphone.
Android
SoftPhoneApp for Android is an award-winning SIP-based softphone available for the majority of mobile devices that support the Android OS.
- Make superior quality voice and conference calls
- View, send and receive HD video in up to 720p
- Standard telephony features include speakerphone, mute and hold functions, multiple call support, call transfer, merge and split calls, and more
- Call display and voicemail indicator
- Call history with a list of received, missed and dialled calls, and integrated in the native call history
- Support for DTMF: the ability to enter numbers to use an auto attendant
- Via RFC 2833, SIP INFO and in-band
- Send and receive messages in real-time and see when contacts are available
- Send files, images, videos and documents within 1:1 messages
- Preview hyperlinks within messages
- Create public or private Chat Rooms to streamline conversations
- Use @ mentions to notify/alert contacts within Chat Rooms
- Set your presence status so team members know how and when to get a hold of you best
- Manage, sort and filter contacts with support for contact avatars
- Synchronize SoftPhoneApp contacts with your devices Contact list
- Add a contact during a call
- Navigate contacts, favourites, messages, call history, and dialpad with a simple touch
- Multitask with ease using multi-window support – display a second app side-by-side with SoftPhoneApp
Enjoy zero battery life impact when SoftPhoneApp is in the background with SoftPhoneApp Push services
- Secure communications across voice, video and messaging with encryption via TLS and SRTP for signalling and media
- Firewall traversal and compliance with the latest standards (STUN, ICE, TURN)
The following accessories are supported:
- Headset with microphone (including Bluetooth™): SoftPhoneApp uses the ear-piece and microphone on the headset.
- Headphones (no microphone): SoftPhoneApp uses the ear-piece on the headphone and the built-in microphone.





